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Spanish Property Management Services for Villas and Apartments

Carefree Full Management Packages

Keyclean offer a Carefree Full Management Holiday Rental Package, guaranteeing the owner can sit back and relax knowing their property is secure and in safe hands.

We pride ourselves on our excellent level of service and as a family run business we take great pride in offering a very personal touch to our client's properties. We will ensure the security and cleanliness of your Spanish home always providing your guests with a high standard of comfort.

The fees we charge are easily redeemed by regular lettings and it is in both our best interests to make sure that each booking goes as smoothly as possible, resulting in guests that wish to re-book the following year, and recommend. We do take a 20% fee which is deducted from the weekly booking charge, the balance is sent direct to the owner.

We can tailor make a package to suit each individual homeowner. This is something we can discuss with you but the following will give you an idea of the services included in this package that we provide:

  • The promotion and advertising of your property on numerous websites, local magazines, working with the local Tourist Information offices and local rental agents.
  • Setting the rental prices (as agreed with the owner) and maintaining the rental tariff so that up to date pricing is always available for the clients.
  • Dealing with the initial rental enquiry through to final confirmation on all bookings and lettings for the owner's property.
  • Property Inspection - this service is similar in content to the Preparation and Inspection Package. See below for full listing of services carried out.

Property Preparation and Inspection Service

This service is for the property owner who will be using the property themselves and who will be advertising and arranging rentals for their own clients, therefore this would be the management package that would ideally suit your needs. We will carryout the following services:

  • Key Holding
  • We will check the property every 2 weeks inside and out
  • Inspect the security of all windows, doors and alarm (if present).
  • Flush all toilets, run all taps and showers to clean any stagnant water and to eliminate any smell, leaving fresh water in the pipes.
  • Prepare property for owner's arrival, making up beds, putting out clean towels, etc. Switch on air conditioning/heating, boiler, fridge and appliances, also switching on lights if night arrival.
  • Regular check of all electrical appliances, air conditioning/heating and light bulbs. Attending any appointment set by owner at the property to receive workmen or deliveries. We will wait for 1/2 hour free of charge within this service and anything after that will be charged.
  • Watering every 2 weeks of balcony plants only.
  • Check mailbox and remove any mail forwarding to the UK if necessary.

Service For The Owner's Personal Guests

Below are a list of services for the personal guests of owners.

  • Guest meet and greet service with key handover on arrival and departure of guest. We will also prepare the property for guest arrival, switching on electricity, fridge, boiler, air conditioning/heating. Making up of beds, clean towels, etc.
  • We can supply a welcome pack for 15 Euros, this includes milk, water, tea, coffee, cereal, bread, butter, preserves, sugar, orange juice, coke, wine, beer, eggs, bacon. We highly recommend this for late night or Sunday flight arrivals.
  • Supply and fit new gas bottle as required (cost of new gas bottle to owner plus collection).
  • General assistance to guests if needed in case of medical or police problems, etc.
  • On request rent-a-car bookings made on behalf of the guests.
  • On departure of the guests, the property will be inspected for any loss of items or any damage incurred will be reported to the owner so that any security deposit taken by the owner can be retained.
  • Our cleaning and laundry service will be carried out on guest departure at an extra cost to the guest or owners. (Please see tariff)
  • Leaving a selection of local guides in the property for restaurants, places of interest etc and emergency contact numbers including Keyclean 24hr contact number.

Peace of Mind Inspection Service

This service is for the non-rental property owner who would like total peace of mind knowing that their Spanish investment is safe and cared for to a high standard in their absence. For this service we will carryout the following

  • We will check the property once a week inside and out.
  • Keyholding
  • Inform owner immediately of any problems arising at the property requiring urgent attention, acting only on owner's instructions.
  • Inspect all the windows, doors and alarm (if present).
  • Flush all toilets, run all taps and showers to clean any stagnant water and to eliminate any smell, leaving fresh water in the pipes.
  • Check property for signs of damp or mould.
  • Check property for any infestation both inside and out.
  • Allow property to have a good airing.
  • Ensure property is properly secured on completion of inspection.

We have supplied a simple tick list below detailing our three management packages and what is available in each making it easier to decide on your requirements.

Services Included Full Management Prep & Inspect Peace of Mind
Official keyholder
Yes
Yes
Yes
Regular property inspections
Yes
Yes
Yes
Perform a visual inspection of exterior and interior
Yes
Yes
Yes
Pest and vermin check with recommended action
Yes
Yes
Yes
Check all sanitary equipment and plumbing
Yes
Yes
Yes
Ensure all security services and equipment are functional.
Yes
Yes
Yes
Test all appliances and electrical equipment
Yes
Yes
Yes
Check all contents against inventory
Yes
   
Examine all furniture and furnishings for wear and tear
Yes
Yes
Yes
Thoroughly air all rooms
Yes
Yes
Yes
Water all house plants
Yes
Yes
 
Set rental pricing structure and calendars for owner
Yes
   
Keyclean, Holiday Lettings, Viva Murcia, Rent in Spain etc online advertising
Yes
   
A comprehensive photo gallery showing shots of inside and out for websites
Yes
   
Full holiday booking administration
Yes
Yes
 
End of departure security/damage check
Meet/Greet & departure
Yes
   
Keyclean local information brochure
Yes
   
Owner arrival property preparation
Yes
Yes
 
Call out e.g. workmen & deliveries (1st hour free)
Yes
   
Collect mail from post box and send to UK
Yes
Yes
 

Long Lets

If you are only requiring long term lets within your property we charge a one off finders fee of €250 and then every month take a 10% administration fee from the total rental amount from the tenant which covers the collection of the rent from the tenants, deposit into owner bank account and any further problems that may arise with the property.

Premium Advertising Package

We have introduced a property to let advertising package within our Keyclean website which enables you to maximise the rental potential of your property without Keyclean management. We can also advertise last minute vacancies and /or discounts for early bird bookings.
Please see below the list of things included:

Services Included  
Search results listing for 12 months Yes
Home description Yes
Photo gallery Yes
Home management page Yes
Availability calendar Yes
Location map Yes
Enquiry form Yes
Free advert check Yes
Optional Deals
Late deals & early bargains
Yes
Price in Euros per year (€) 239

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